Return Policy

Our return policy

Welcome to SightSeeing Roma!

At SightSeeing Roma, we are committed to ensuring your satisfaction with every aspect of your experience. If for any reason you need to return or request a refund for your purchased ticket, we’ve outlined our policy below to guide you through the process.

Returns

We understand that plans can change unexpectedly. If you wish to return your ticket, please adhere to the following guidelines:

  • Unused Tickets: Tickets that have not been utilized can be returned within 30 days of the purchase date for a full refund.
  • Notification: Kindly inform us of your intention to return your ticket by contacting our customer support team via email athello@sightseeingroma.com or by phone at+393286076514. Please provide your order details for faster processing.
  • Ticket Validity: Ensure that your ticket is still within its validity period, as expired tickets are not eligible for return.
  • Refund Process: Once your return request is received and approved, we will initiate the refund process. Refunds are typically processed within 5-7 business days through the original payment method.

Contact Us

If you have any questions or concerns regarding our Return & Refund Policy, please don’t hesitate to reach out to us. Our dedicated customer support team is available to assist you and ensure your satisfaction.

Thank you for choosing SightSeeing Roma – where every moment is a masterpiece of discovery.

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At Sightseeing Roma, we believe that every traveler deserves to explore the majestic beauty and rich history of Rome with ease and comfort. Established with a passion for delivering unforgettable experiences, we are your gateway to the heart of this ancient city.

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